Yihao Classroom
To become a gold medal store manager, you must do these five things!!!
To be a successful top store manager, there are five essential daily tasks: inspection, motivation, service, observation, and summary. If you excel at these five areas, congratulations, you're already very successful.
1. Inspection
The first task every morning is inspection. Inventory, hygiene, POP placement, promotional flyers, etc., these things can be moved daily, and the store manager needs to check them. This ensures sufficient daily inventory, accurate product information, smoother customer experience, and a clean and bright environment.
2. Motivation
Motivation is a daily must for store managers. At the start of the day, provide appropriate motivation for the overall team. You can also provide encouragement to individual employees based on their mental state. For example, provide hope and encouragement based on the previous day's store operating data; appropriately delegate tasks for certain operational work. In fact, motivation isn't difficult; it's not just verbal praise or grand plans. An encouraging look, a trusting smile, or an empowering delegation can all be forms of motivation.
3. Service
Strictly speaking, a store manager is not a leader but a servant. The most important responsibility of a store manager is to provide resources and technical support to subordinates, allowing them to fully dedicate themselves to their work. Therefore, store managers must always be prepared, constantly improving themselves, and diligently studying management and products to better serve employees and customers.
4. Observation
Observation is a skill that store managers must master. Observation allows store managers to take a broader perspective and think critically. Store managers should use observation to understand employee work status, customer reactions upon entering the store, and whether unmet needs are common or individual issues, and make adjustments based on these observations.
5. Summary
Based on the above inspection, motivation, service, and observation, as well as work feedback, the store manager should summarize the day's work. Through this summary, identify problems and seek solutions. For example, did sales meet expectations? Did the staff's morale meet the sales atmosphere requirements? Did the store environment meet standards? What are the influencing factors? How to correct and avoid them? After understanding these issues, summarize them, research solutions, and set goals for the next steps.
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Shandong Yihao Food Co., Ltd
Telephone:86-531-86933666
Fax:86-531-86937666
Mailbox:yihaoyouzhi@163.com
Website:www.yihaoyouzhi.com
Address: Daqiao Economic Development Zone, Tianqiao District, Jinan City (Yihao Food Industrial Park)